Effective Date: 05/01/2025
Last Updated: 05/01/2025
At Reya Optical, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, interact with us, or purchase our products. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, shipping and billing address
- Payment Information: Credit/debit card details, HSA/FSA card details (processed securely)
- Account Information: Username, password, and account preferences (if you create an account)
- Device and Usage Information: IP address, browser type, operating system, and browsing behavior (e.g., pages visited, time spent)
- Cookies and Tracking Technologies: Information collected through cookies to enhance your browsing experience
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Send transactional emails (e.g., order confirmations, shipping updates)
- Improve our website, products, and services
- Send promotional emails or newsletters (if you've opted in)
- Comply with legal obligations or enforce our Terms and Conditions
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
- Service Providers: Third-party companies that assist with payment processing, shipping, marketing, or website analytics
- Legal Obligations: If required by law or to protect our rights, property, or safety
3. How We Protect Your Information
We implement industry-standard security measures to safeguard your personal information, including:
- Secure Socket Layer (SSL) encryption for payment processing
- Regular monitoring and updates to protect against unauthorized access
- Restricted access to personal information to authorized personnel only
5. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt-out of receiving promotional emails by clicking the "unsubscribe" link in our emails
- Disable cookies through your browser settings
- Request a copy of the personal information we hold about you
To exercise your rights, please contact us at [email protected]
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance your browsing experience
- Analyze website traffic and usage patterns
- Provide personalized recommendations and offers
You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.
8. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the "Last Updated" date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
This privacy policy is subject to change. Please check this page for the most current information.
For additional information, please review our Terms and Conditions.